New books for June

Here are details of two new books published this month by Facet Publishing. For further details including contents pages to download, just click on the titles.

Providing Effective Library Services for Research
Jo Webb, Pat Gannon-Leary and Moira Bent

The information needs of researchers and the ways in which the quality of information provision can be enhanced for researchers are currently a focus of attention globally, and are major priorities for higher education.

This book will inform and advise all those who work with researchers in libraries, combining practical advice with an exploration of fundamental issues relating to the relationship between research and libraries. It is essential reading for all who work in academic and research libraries, and will be of particular value to newly qualified and practising liaison and research support librarians.

June 2007; 296pp; hardback; 978-1-85604-589-6; £39.95
(£31.96 to CILIP Members)

Managing Stress and Conflict in Libraries
Sheila Pantry, OBE

This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out.

It is essential reading for employees at all levels, and also for managers, team leaders, supervisors, personnel and human resources staff, complaints officers, union officers and anyone else in the information organization who may be called upon to deal with people.

June 2007; 160pp; paperback; 978-1-85604-613-8; £29.95
(£23.96 to CILIP Members)